# RIOO > RIOO is a property management system built natively on Oracle NetSuite. It runs leasing, rent collection, maintenance and property accounting for residential (RIOO Home) and commercial (RIOO Professional) portfolios on the same records as your NetSuite general ledger. RIOO (riooapp.com) is the product name; "RIOO App" is the brand/legal name. RIOO Home is the residential offering and RIOO Professional the commercial offering. Company-reported figures (riooapp.com): $160M+ collected in monthly rent; 180k+ units managed across the US & Canada; 400K+ tenants & occupants; 175K+ service requests processed; 650+ communities; 1,700+ amenities managed; $15M+ annual recurring charges run by fully automated accounting; 52+ states; 30+ integrations. ## Platform - [Platform](https://2027.riooapp.com/property-management-software-features): Five connected modules (management, finances, leasing, maintenance and portals) on one NetSuite system of record for residential and commercial portfolios. - [RIOO Management](https://2027.riooapp.com/property-management-platform): Model every project, building, unit and amenity, then run workflows, pricing, dashboards and a unified customer view on NetSuite with RIOO Management. - [RIOO Finances](https://2027.riooapp.com/property-accounting-platform): Property accounting, tenant ledgers, income and expenses, CAM and recoveries, rent collection and AP, posted straight to the NetSuite general ledger. - [RIOO Leasing & Sales](https://2027.riooapp.com/leasing-sales-platform): Listings, applications, screening, digital leases, renewals, move-ins, move-outs and property sales in one flow that creates the accounting automatically. - [RIOO Maintenance](https://2027.riooapp.com/property-maintenance-platform): Service requests, prioritized work orders, preventive planning, technician and vendor scheduling, utilities and asset history, with costs in the GL. - [Rent collection & payments](https://2027.riooapp.com/collecting-rent-payments): Branded invoices, online payments, reminders, late fees, grace periods and deposits, with every payment posting to the tenant ledger and NetSuite GL. - [Property accounting](https://2027.riooapp.com/netsuite-property-accounting-software): Budgets, forecasts, tenant ledgers, bank reconciliation and vendor payments by property, building and unit, native to NetSuite with full drill-down. - [CAM & service-charge reconciliation](https://2027.riooapp.com/cam-reconciliation-software): CAM reconciliation on NetSuite: expense pools, pro-rata shares, gross-ups, caps, estimates and year-end true-ups, plus UK service charges and AU outgoings. - [Lease accounting (ASC 842 / IFRS 16)](https://2027.riooapp.com/lease-accounting-asc-842-ifrs-16): Lessor lease accounting under ASC 842 and IFRS 16 on NetSuite: classification, straight-line income, incentives, modifications and disclosures from leases. - [Revenue recognition & straight-line rent](https://2027.riooapp.com/straight-line-rent-revenue-recognition): Straight-line rent on NetSuite: recognise lease income evenly over the term, track the deferred rent receivable and handle free rent and escalations with RIOO. - [Commercial lease administration](https://2027.riooapp.com/commercial-lease-administration): Commercial lease administration on NetSuite: lease abstraction, critical dates, options, escalations, recoveries and documents, linked to billing and the GL. - [Work order management](https://2027.riooapp.com/work-order-management-software-for-property-managers): Work order management for property managers on NetSuite: capture requests, assign technicians or vendors, track progress and post costs to the property ledger. - [Tenant portal](https://2027.riooapp.com/tenant-portal): Residents and tenants pay rent, track requests, renew leases, access documents and book amenities 24/7, with every action flowing into RIOO and NetSuite. - [Security & permissions](https://2027.riooapp.com/security): How RIOO secures property data on NetSuite: roles and permissions, approvals, audit trails, payments, and shared responsibility between RIOO, Oracle and you. ## NetSuite - [Built on NetSuite](https://2027.riooapp.com/netsuite-property-management): RIOO runs inside Oracle NetSuite: property and financial records share one system of record, workflows post to the GL, and numbers trace to source. - [Why native matters](https://2027.riooapp.com/netsuite/why-native): Native, integrated or hybrid? See why one system of record for property and financial data changes month-end, controls, upgrades and data ownership. - [Real-time GL posting](https://2027.riooapp.com/netsuite/real-time-gl-posting): Leases, rent collections and work-order costs post to the NetSuite general ledger as they happen, tagged by property, building and unit. No batch imports. - [Audit trail](https://2027.riooapp.com/netsuite/audit-trail-controls): Trace any reported number back to the lease, invoice, payment or work order that created it, and see who approved what and when. Audit-ready by design. - [Multi-entity & OneWorld](https://2027.riooapp.com/netsuite/multi-entity-oneworld): Keep separate books for each property entity, LLC or fund, then consolidate across entities and currencies with NetSuite OneWorld (edition-dependent). - [Multi-currency & global tax](https://2027.riooapp.com/netsuite/multi-currency-global-tax): Run property portfolios in USD, GBP, AUD, SGD and AED on NetSuite. RIOO uses NetSuite currencies and tax engines for VAT, GST and sales tax on rent and charges. - [SuiteAnalytics & saved searches](https://2027.riooapp.com/netsuite/suiteanalytics-reporting): Rent rolls, aged receivables, occupancy and property P&L from live NetSuite data. RIOO records work with saved searches, SuiteAnalytics workbooks and dashboards. - [Already on NetSuite?](https://2027.riooapp.com/netsuite/for-existing-netsuite-customers): Already run NetSuite? Add property management with RIOO: leases, rent, work orders and tenant ledgers on your existing subsidiaries, accounts, roles and segments. - [Implementation on NetSuite](https://2027.riooapp.com/netsuite/implementation): How RIOO is configured in your NetSuite account: architecture review, property records, roles, data migration, integrations, testing and go-live. ## Solutions - [Solutions](https://2027.riooapp.com/our-services): Find RIOO for your portfolio: residential (RIOO Home) or commercial (RIOO Professional), your role on the property team, or the workflow you want to fix. - [Single & multifamily](https://2027.riooapp.com/single-multifamily): Manage apartments, townhouses, condos and scattered single-family homes on one NetSuite platform: leasing, rent, maintenance and portfolio reporting. - [Student housing](https://2027.riooapp.com/student-housing): Turnover readiness, bed-level records, onboarding and exit checklists, frequent maintenance, rent reminders and resident communication, all on NetSuite. - [Manufactured housing](https://2027.riooapp.com/manufactured-housing): Homesites and homes as separate records, lot rent and home rent, park-owned homes as fixed assets, titles, utility recovery and entity books on NetSuite. - [Build-to-rent](https://2027.riooapp.com/build-to-rent-software): Build-to-rent software on NetSuite for BTR operators in the UK, US and Australia: lease-up, amenities, resident apps, on-site teams and multi-entity reporting. - [HOA, condo & strata](https://2027.riooapp.com/hoa-condo-strata-management-software): HOA and condo management software on NetSuite: assessments, reserve funds, owner ledgers, violations and board reporting, plus UK block, AU strata and SG MCST. - [Offices & workspaces](https://2027.riooapp.com/office-workspaces): Manage multi-floor offices and shared workspaces: complex leases and escalations, occupancy, tenant service, preventive maintenance and budget visibility. - [Malls & retail](https://2027.riooapp.com/malls-other-retail): Retail lease renewals, centralized retailer communication, planned maintenance, vendor performance and CAM and expense visibility across locations. ## Markets - [RIOO in the United States](https://2027.riooapp.com/us): Property management software for US portfolios on NetSuite: ACH and card rent, state-specific deposits and late fees, 1099 vendors, CAM and ASC 842 in one ledger. - [RIOO in the United Kingdom](https://2027.riooapp.com/uk): Property and block management software for UK portfolios on NetSuite: Renters' Rights Act readiness, deposit protection, compliance and service charges. - [Renters' Rights Act readiness](https://2027.riooapp.com/uk/renters-rights-act): Get ready for the Renters' Rights Act in England: periodic tenancies, section 13 rent increases, new possession grounds, rent in advance limits and evidence. - [Deposit protection & client money](https://2027.riooapp.com/uk/deposit-protection-client-money): Track UK tenancy deposit protection: scheme, certificate, prescribed information, deadlines, caps and returns, plus client money reconciliation on NetSuite. - [Compliance certificates & HMO licensing](https://2027.riooapp.com/uk/landlord-compliance): UK landlord compliance software: gas safety, EICR, EPC, smoke and CO alarms, HMO licences, Right to Rent and legionella, tracked by property on NetSuite. - [RIOO in Australia](https://2027.riooapp.com/au): Property management software for Australia on NetSuite: state tenancy rules, bond lodgement, GST on commercial rent, outgoings and strata, in one ledger. - [RIOO in Singapore](https://2027.riooapp.com/sg): Property and condo management software for Singapore on NetSuite: tenancies, MCST management, GST on commercial rent, InvoiceNow readiness and consolidation. - [RIOO in the UAE](https://2027.riooapp.com/ae): Property management software for the UAE on NetSuite: Ejari and Tawtheeq records, post-dated cheques, VAT on commercial leases and owners association charges. ## Compare - [Best NetSuite property management software](https://2027.riooapp.com/resources/best-netsuite-property-management-software): How to choose property management software for NetSuite: native platforms, SuiteApps, custom builds and connected PMS options compared, with criteria and questions. - [What is a NetSuite-native property management system?](https://2027.riooapp.com/resources/what-is-netsuite-native-property-management): A NetSuite-native property management system keeps leases, units, rent and work orders on NetSuite records, so the general ledger is current. RIOO explains how. - [Compare RIOO](https://2027.riooapp.com/compare): Compare RIOO with Yardi, AppFolio, MRI and NetSuite SuiteApps: a fair look at architecture, ledger, portfolio fit and switching, with questions to ask vendors. - [RIOO vs Yardi Voyager / Breeze](https://2027.riooapp.com/compare/rioo-vs-yardi): RIOO vs Yardi Voyager and Breeze: why NetSuite companies move property operations onto one ledger, what changes at month-end and how to plan it. - [RIOO vs AppFolio](https://2027.riooapp.com/compare/rioo-vs-appfolio): RIOO vs AppFolio compared fairly: when an all-in-one residential platform fits, and when NetSuite-native accounting and commercial leases favour RIOO. - [RIOO vs MRI Software](https://2027.riooapp.com/compare/rioo-vs-mri): RIOO vs MRI Software: why commercial and mixed portfolios run leases, recoveries and property accounting on one NetSuite ledger, and how to plan it. - [RIOO vs NetSuite SuiteApps and custom builds](https://2027.riooapp.com/compare/rioo-vs-netsuite-suiteapps): RIOO compared with NetSuite real estate SuiteApps and partner custom builds: scope, property hierarchy, lease depth, upgrades and cost, explained fairly. - [Switching from Yardi](https://2027.riooapp.com/switch/yardi): How to move from Yardi to RIOO on NetSuite: when to switch, what data migrates, a phased plan, parallel running, cutover checks and common mistakes to avoid. - [Switching from AppFolio](https://2027.riooapp.com/switch/appfolio): How to move from AppFolio to RIOO on NetSuite: when to switch, what data migrates, a phased plan, parallel running, cutover checks and mistakes to avoid. - [Switching from MRI Software](https://2027.riooapp.com/switch/mri): How to move from MRI Software to RIOO on NetSuite: when to switch, what data migrates, a phased plan, parallel running, cutover checks and mistakes to avoid. ## Laws and glossary - [Laws & compliance library](https://2027.riooapp.com/laws): Landlord-tenant laws by state and country for property managers: US state guides, the UK Renters' Rights Act, Australian tenancy rules and UAE tenancy law. - [US landlord-tenant law library](https://2027.riooapp.com/laws/united-states): US landlord-tenant laws by state in one library: security deposits, evictions, repairs and licensing guides for property managers, linked to RIOO state guides. - [Notice to vacate & move-out letter templates](https://2027.riooapp.com/templates/notice-to-vacate): Free notice to vacate templates: a tenant's notice to vacate, a landlord's notice of non-renewal and a move-out letter, with tips on notice periods. - [Glossary](https://2027.riooapp.com/glossary): Property management glossary with plain definitions of CAM, gross-up, straight-line rent, NOI, rent roll, tenant ledger, WALT and more, for operators. - [Glossary: tenant ledger](https://2027.riooapp.com/glossary/tenant-ledger): A tenant ledger is the running record of every charge, payment and credit on a lease. See what it includes, an example, and how it differs from a rent roll. - [Straight-line rent calculator](https://2027.riooapp.com/calculators/straight-line-rent): Free straight-line rent calculator: enter rent, term, free months and escalations to see straight-line monthly income and the deferred rent receivable schedule. ## Company - [About RIOO](https://2027.riooapp.com/about-us): Our story: property experts who built one platform for leases, payments, maintenance and reports on NetSuite, for residential and commercial teams. - [Why RIOO](https://2027.riooapp.com/why-rioo): Why property companies choose RIOO: one ledger on NetSuite, residential and commercial on one platform, and operations and accounting working together. - [Pricing](https://2027.riooapp.com/pricing): RIOO builds a tailored proposal around your portfolio, property types, entities and integrations. See how the proposal process works and request one. - [Request a demo](https://2027.riooapp.com/demo): See RIOO with your own leases, charges and reports. - [Contact](https://2027.riooapp.com/contact): Talk to RIOO about a demo, pricing, implementation, integrations, partnerships or support. Tell us what you manage and we'll route you to the right person. - [FAQ](https://2027.riooapp.com/faq): Answers to common questions about RIOO: NetSuite architecture, property types, modules, integrations, implementation, pricing, data and support. ## Videos - [RIOO video library](https://2027.riooapp.com/resources/video-library): 438 RIOO videos from youtube.com/@riooapp: product tours, module walkthroughs and how-to shorts. ## Blog - [RIOO blog](https://2027.riooapp.com/blog): 1,600+ articles on property management, landlord-tenant law by state and NetSuite. Every post keeps its /blog/ URL. ## Key facts - What: RIOO is a property management system built natively on Oracle NetSuite. It runs leasing, rent collection, maintenance and property accounting for residential (RIOO Home) and commercial (RIOO Professional) portfolios on the same records as your NetSuite general ledger. - Who it is for: residential (RIOO Home) and commercial (RIOO Professional) property owners, operators and managers that run, or plan to run, Oracle NetSuite as their financial system. - Where: markets served on this site are the United States, United Kingdom, Australia, Singapore and the United Arab Emirates (see /us/, /uk/, /au/, /sg/, /ae/). - Requires: an Oracle NetSuite account; RIOO runs inside NetSuite rather than syncing to it. - Contact / demo: https://2027.riooapp.com/demo and https://2027.riooapp.com/contact ## More pages - [RIOO Brand Resources: Logo, Colors & Voice](https://2027.riooapp.com/brand-resources): RIOO brand essentials for partners and press: logotype usage, colors, typography and voice guidelines, plus how to request the brand toolkit. - [RIOO Brand Values: Expertise, Authority, Future Focus](https://2027.riooapp.com/brand-values): Three principles guide every RIOO product decision, implementation and support conversation: expertise, authority and future focus. - [RIOO Brochures: Product & Industry Overviews](https://2027.riooapp.com/brochures): Shareable RIOO overviews for your evaluation team: the platform, RIOO Home, RIOO Professional, NetSuite architecture and manufactured housing. - [Careers at RIOO: Build Property Management Software](https://2027.riooapp.com/careers): Join RIOO's remote-first team where property expertise meets software engineering. Explore open roles, benefits and how we work together. - [Community Manager Portal for Property Teams](https://2027.riooapp.com/community-manager-portal): One hub for residents and onboarding, tasks and requests, documents, budgets, events, announcements, inspections and emergency communication. - [About RIOO: Property Experts Building on NetSuite](https://2027.riooapp.com/company): RIOO was built by property managers and business consultants who lived the problem firsthand. Meet the company, our values and how we work with you. - [Lease Contract & Renewal Management Software](https://2027.riooapp.com/contracts-renewals): Tailored agreements and clauses, co-applicants, occupants, pets and vehicles, e-signing, rent changes, notices and renewal workflows that start on time. - [RIOO Customer Experience: Implementation to Growth](https://2027.riooapp.com/customer-experience): A dedicated team behind every RIOO implementation: structured onboarding, specialists from property backgrounds, continuous updates and customer success. - [Property Management Dashboards & Reports](https://2027.riooapp.com/dashboards-reports): Live dashboards for occupancy, rental income, receivables, leases and maintenance, plus scheduled reports for owners and lenders, all from NetSuite data. - [Enterprise Facility Management Software on NetSuite](https://2027.riooapp.com/enterprise-facility-management): Enterprise facility management for large portfolios: one work order queue, preventive maintenance, vendors, assets and compliance, with every cost in NetSuite. - [RIOO Events, Meetups & Webinars](https://2027.riooapp.com/event): Meet the RIOO team at industry events and RIOO meetups, and learn from sessions on property accounting, NetSuite architecture and portfolio operations. - [Property Operating Expense & Recovery Software](https://2027.riooapp.com/financial-operational-expenses): Track operating costs by property, building, unit, vendor and category. Allocate shared costs, manage recoveries and report cash flow, P&L and budgets. - [Property Income & Expense Management Software](https://2027.riooapp.com/income-expense-management): Classify revenue and costs by property, building and unit, analyze seasonal trends, turnover and renewal economics, and report profitability on NetSuite. - [RIOO ยท Property management, built natively on NetSuite](https://2027.riooapp.com/): RIOO brings leasing, property accounting, maintenance and resident service into one platform built natively on NetSuite, for residential and commercial portfolios. - [Industrial & Warehouse Property Management](https://2027.riooapp.com/industrial-buildings-warehouses): Manage industrial buildings, warehouses and open land: long-term leases, space use, asset availability, safety inspections and vendor coordination on NetSuite. - [Integrated Facilities Management (IFM) Software](https://2027.riooapp.com/integrated-facilities-management): Integrated facilities management connecting service requests, planned maintenance, assets, utilities, vendors and facility costs to NetSuite at every property. - [Cloud Infrastructure & AWS Integration](https://2027.riooapp.com/integrations/cloud-infrastructure): How RIOO uses AWS alongside Oracle NetSuite, and what that means for storage, scale and security. Core property and financial records stay in NetSuite. - [CRM Integrations: Salesforce, HubSpot, Intercom](https://2027.riooapp.com/integrations/crm-service): Connect Salesforce, HubSpot, Intercom and Slack with RIOO so marketing, sales and service teams share context with property and financial records. - [E-Signature Integrations: DocuSign, PandaDoc](https://2027.riooapp.com/integrations/documents-e-signature): Use DocuSign, HelloSign, PandaDoc and Dropbox with RIOO for leases, renewals and closing documents, signed remotely and stored on the right record. - [Rental Listing Integrations: Zillow & Trulia](https://2027.riooapp.com/integrations/listings): Publish available units to Zillow and Trulia from RIOO and bring inquiries back into one leasing pipeline, with availability and pricing kept in sync. - [SMS & Email Integrations: Twilio, SendGrid](https://2027.riooapp.com/integrations/messaging): Send rent reminders, maintenance updates, notices and community alerts by SMS and email through Twilio, MessageBird and SendGrid, logged to each profile. - [Payment Gateway Integrations: Cardknox, AsiaPay](https://2027.riooapp.com/integrations/payments): Accept rent and fees online through gateways such as Cardknox, AsiaPay and Cybersource, with payments applied to tenant ledgers and the NetSuite GL. - [Utility Billing Integration for Property](https://2027.riooapp.com/integrations/utility-billing): Connect RIOO with National Utility Billing System to bring utility charges into tenant ledgers, recover costs accurately and report usage by property. - [Invoice Automation Software for Property Teams](https://2027.riooapp.com/invoice-automation-software): Invoice automation for property management: capture vendor invoices, match to POs and work orders, flag duplicates, route approvals and post to NetSuite AP. - [The RIOO Way: Our Approach to Property Management](https://2027.riooapp.com/learn-about-the-rioo-way): The RIOO way: the expertise, principles and promises behind RIOO, the property management system built natively on Oracle NetSuite, and how they shape every release. - [Leasing Management Software for Property Teams](https://2027.riooapp.com/leasing-management): Manage unit specs, flexible pricing, listings, digital agreements, escalations, early termination terms and leasing analytics, connected to NetSuite. - [Preventive Maintenance Planning & Scheduling](https://2027.riooapp.com/maintenance-planning-scheduling): Plan recurring service and inspections, allocate technicians by skill and availability, schedule vendors and manage it all from the field on mobile. - [Mixed-Use & Mixed Portfolio Property Management](https://2027.riooapp.com/mixed-use-property-management): Run residential and commercial properties in one NetSuite environment, with separate workflows, clean cost splits and one consolidated portfolio view. - [Move-In & Move-Out Management Software](https://2027.riooapp.com/move-ins-move-outs): Readiness tasks, inspections with photo evidence, checklists, departure notices, itemized deductions and final statements, with deposits settled in the GL. - [NetSuite SuiteCloud Integration for Property Data](https://2027.riooapp.com/netsuite-suitecloud-integration-solutions): Connect property operations to NetSuite with RIOO: leases, rent, maintenance and expenses on SuiteCloud, with multi-entity reporting and no sync to break. - [NetSuite Property Management Buying Guide](https://2027.riooapp.com/netsuite/architecture-buying-guide): How to evaluate property management on NetSuite: native vs integrated vs hybrid, seven questions to ask any vendor and four tests to run in the demo. - [Property Budgeting & Forecasting on NetSuite](https://2027.riooapp.com/netsuite/budgets-forecasting): Budget and forecast by property, building and unit, compare actual to plan from live postings, and factor in known lease events and scheduled maintenance. - [Property Fixed Assets & Depreciation on NetSuite](https://2027.riooapp.com/netsuite/fixed-assets-depreciation): RIOO works with NetSuite Fixed Asset Management to track property assets, improvements and park-owned homes from acquisition to depreciation and disposal. - [Online Rent Collection Tools: Portal, App & Autopay](https://2027.riooapp.com/online-rent-collection-tools): Online rent collection for tenants: pay by portal or app, set up autopay, choose ACH or card, split charges and get instant receipts, all posted to NetSuite. - [RIOO Professional: Commercial Property Management](https://2027.riooapp.com/our-services/commercial-properties): Commercial property management for offices, industrial, retail and mixed portfolios: complex leases, recoveries and multi-entity books on NetSuite. - [How to Optimize Your Lead-to-Lease Process](https://2027.riooapp.com/our-services/how-to-optimize-your-lead-to-lease-processs): Optimize your lead-to-lease process: capture every inquiry, track follow-ups, show live availability, measure the pipeline and move applicants to signed leases. - [Portfolio Reporting for Asset Managers & Owners](https://2027.riooapp.com/our-services/real-estate-asset-management-software-solutions): Occupancy, income, expenses, NOI and asset performance by property, entity and portfolio, from the same live records your operations and finance teams use. - [RIOO Home: Residential Property Management on NetSuite](https://2027.riooapp.com/our-services/residential-property-management-services): Residential property management for single and multifamily, student, public and social, condo/HOA and manufactured housing, on one NetSuite record. - [Rental Pricing & Charge Management Software](https://2027.riooapp.com/pricing-strategies): Set lease, sale, amenity, storage and boat-slip pricing, and one-time or recurring charges, then make selective bulk updates across your portfolio. - [Privacy Policy](https://2027.riooapp.com/privacy-policy): How RIOO collects, uses, shares and protects personal data, your rights under the PDPA, GDPR, UK GDPR and US state laws, and how to contact us. - [Property Compliance Software: Certificates & Licences](https://2027.riooapp.com/property-compliance-software): Property compliance software on NetSuite: track safety certificates, licences, inspections and statutory deadlines by property, with reminders and evidence. - [Property Inspection Software on NetSuite](https://2027.riooapp.com/property-inspection-software): Property inspection software with mobile checklists, photos, move-in and move-out reports, and issues that become work orders, linked to leases on NetSuite. - [Property Management CRM on NetSuite](https://2027.riooapp.com/property-management-crm): A property management CRM built around tenants, leases, units, requests and payments on NetSuite, so leasing, service and finance teams share one record. - [RIOO Mobile Apps for iOS & Android](https://2027.riooapp.com/property-management-mobile-app): RIOO on the go: residents pay and request from their phones, and property and maintenance teams work from the field on the same NetSuite records. - [RIOO Portals & Mobile: Manager and Tenant Portals](https://2027.riooapp.com/property-management-portals): A community manager portal, a tenant portal and mobile access, giving managers, residents and field teams the right view of the same NetSuite records. - [Property & Community Setup Software on NetSuite](https://2027.riooapp.com/property-management-software-netsuite): Configure projects, land, blocks, towers, buildings and shared areas, plus the rules, fees and access that apply to each. Property setup built on NetSuite. - [Property Sales Management Software on NetSuite](https://2027.riooapp.com/property-sales): Manage sales leads, quotes, buyer communication, closing documents and approvals. A closed sale updates ownership and financial records in NetSuite. - [Public & Social Housing Management Software](https://2027.riooapp.com/public-social-housing): For housing authorities, nonprofits and community organizations: eligibility documentation, subsidies, strict budgets, urgent repairs and tenant support. - [Rent Collection Services & Delinquency Workflows](https://2027.riooapp.com/rent-collection-services): Rent collection for property teams: delinquency queues, reminder cadences, late fees, payment plans, escalations and reporting, on NetSuite tenant ledgers. - [Resident Utility Billing System & RUBS Billing](https://2027.riooapp.com/resident-utility-billing-system): Resident utility billing on NetSuite: submetered and RUBS allocations, itemised charges on tenant ledgers, vacant-unit costs and utility recovery reports. - [RIOO by the Numbers: Rent, Units & Communities](https://2027.riooapp.com/resources/by-the-numbers): The volume running on RIOO: monthly rent collected, units, tenants, service requests, communities and amenities, each with its date, definition and scope. - [RIOO Customer Stories: Property Teams on NetSuite](https://2027.riooapp.com/resources/customer-stories): How residential and commercial property teams run operations and accounting together on RIOO. Real stories, approved metrics and the workflows behind them. - [Property Management Data Migration Guide](https://2027.riooapp.com/resources/data-migration-guide): How to migrate property management data: what to move, how to clean and map it, opening balances, deposits, control totals and cutover, with a checklist. - [Property Management Buying & Architecture Guides](https://2027.riooapp.com/resources/guides): In-depth guides for evaluators: NetSuite-native architecture, buying property management software on NetSuite, and enterprise property workflows. - [Property Management Software Implementation Guide](https://2027.riooapp.com/resources/implementation-guide): A step-by-step property management software implementation guide: phases, roles, data, testing, cutover and adoption for rolling out RIOO on NetSuite. - [RIOO Resources: Guides, Blog, Customer Stories & Help](https://2027.riooapp.com/resources): Property management and NetSuite insight, buying guides, brochures, events, customer proof, FAQs, implementation help and support from the RIOO team. - [RIOO Integrations: Payments, Messaging, E-Signature & More](https://2027.riooapp.com/rioo-integrations): Connect payment gateways, utility billing, CRM, messaging, e-signature, listings and cloud services to RIOO, while core records stay in NetSuite. - [Property Accounting for CFOs & Controllers](https://2027.riooapp.com/roles/finance-leaders-controllers): Current receivables, property-level P&L, entity consolidation and audit traceability, with property workflows posting directly to the NetSuite GL. - [RIOO by Role: Finance, Managers, Leasing & More](https://2027.riooapp.com/roles): See RIOO through your role: finance leaders, property and community managers, leasing, maintenance, asset managers and owners, and NetSuite administrators. - [Leasing & Property Sales Software for Agents](https://2027.riooapp.com/roles/leasing-sales-teams): Carry every prospect from inquiry to application, screening, signed contract and renewal without retyping, and track sales from lead to closing. - [Maintenance & Facility Team Software](https://2027.riooapp.com/roles/maintenance-facility-teams): Prioritized work orders, balanced technician schedules, preventive plans, vendor coordination, mobile field updates and asset history in one place. - [RIOO for NetSuite Administrators & IT Teams](https://2027.riooapp.com/roles/netsuite-administrators): Property management that lives in your NetSuite account: familiar roles and permissions, configurable workflows, release compatibility and integrations. - [Software for Property & Community Managers](https://2027.riooapp.com/roles/property-community-managers): Consistent records, clean hand-offs and exceptions surfaced early: one view of residents, leases, payments, requests and tasks across your communities. - [Work Order & Service Request Software](https://2027.riooapp.com/service-request-task-management): Online tenant requests become prioritized, assigned work orders with real-time status, vendor coordination, asset history and performance reporting. - [RIOO Support & Training: Customer Success for Property](https://2027.riooapp.com/support): Support that starts during implementation and continues after go-live: customer success managers, live chat, knowledge resources and training. - [Tenant Screening & Application Software](https://2027.riooapp.com/tenant-acquisition-screening): Capture inquiries and applications, collect documents, run screening through connected providers and apply property-level criteria consistently. - [Tenant Communication Tools & Software](https://2027.riooapp.com/tenant-communication-tools): Tenant communication tools in one place: threaded messages tied to the lease, request updates, bulk notices, document exchange and routing, on NetSuite. - [Terms of Use](https://2027.riooapp.com/terms-of-use): The terms that govern your use of the RIOO website and portals: acceptable use, accounts, intellectual property, liability, Singapore law and how to contact RIOO. - [Unified Tenant & Resident Profile Software](https://2027.riooapp.com/unified-customer-view): One profile per tenant or resident: leases, payments, service requests, messages and documents across every unit and property, from inquiry to renewal. - [Unit, Room & Amenity Management Software](https://2027.riooapp.com/unit-rooms-amenities): Give every unit, room and amenity its own ownership and tenancy record, with documents, media and appliance-level tracking, all on NetSuite. - [Utility & Asset Management Software for Property](https://2027.riooapp.com/utility-assets-management): An equipment registry with warranties and service history, lifecycle planning, utility usage and cost tracking, itemized tenant billing and usage alerts. - [Property Accounts Payable & Vendor Management](https://2027.riooapp.com/vendor-management-accounts-payable): Purchase orders, invoice capture and validation, three-way matching, approval routing and payment runs for property vendors, native to NetSuite. - [Property Management Workflow Automation](https://2027.riooapp.com/workflow-customization): Configure property-level workflows with role-based routing, multi-step approvals, automatic backups and a full audit trail, built on NetSuite. - [End-to-End Property Workflows on NetSuite](https://2027.riooapp.com/workflows): Follow five end-to-end workflows (lease to ledger, request to expense, procure to pay, month-end and move-in to move-out) on one NetSuite system of record. - [Lease to Ledger: Signed Lease to GL Entry](https://2027.riooapp.com/workflows/lease-to-ledger): See how a signed lease in RIOO creates charges, deposits, rent schedules, invoices and NetSuite GL entries, with payments applied and no re-keying. - [Property Month-End Close & Consolidation](https://2027.riooapp.com/workflows/month-end-close-consolidation): Close property books from records that were current all month: property P&Ls, receivables, accruals and multi-entity consolidation on NetSuite OneWorld. - [Move-In to Move-Out Tenancy Workflow](https://2027.riooapp.com/workflows/move-in-to-move-out): The whole tenancy as one workflow: readiness, move-in inspection, deposit, renewals, move-out inspection, itemized deductions and final statement. - [Procure to Pay for Property Management on NetSuite](https://2027.riooapp.com/workflows/procure-to-pay): Purchase order, receipt, vendor invoice, three-way match, approval and payment run, all in one auditable property trail inside NetSuite. - [Request to Expense: Repair to Property P&L](https://2027.riooapp.com/workflows/request-to-expense): Follow a resident's repair request through work order, vendor, invoice and approval to a correctly coded expense on the property's NetSuite P&L. ## Optional - [Full text of every page](https://2027.riooapp.com/llms-full.txt): plain-text version of all product, solution, market, comparison and resource pages. - [Sitemap](https://2027.riooapp.com/sitemap.xml)